How to Find Replacement Parts for Your Kids’ Toys [Shopping Secrets]

Have you ever been thrilled to find a the perfect toy or ride on at a yard sale or thrift store only to find that it’s missing a part? Or maybe some crucial piece of something you already own gets lost–that’s no fun! My son lost a piece of his scooter this weekend–and thus the inspiration for this post.

You may not know it, but you can order replacement parts and refills online for many top toy brands. The only trick is making sure shipping doesn’t break the deal. Do what I do: Check the links on the list below to get the name and/or model number of the parts you need. Then, if you need to, search for the part on the internet to bring up third party sellers that may have the part for less or offer a better deal on shipping.

Oh, and if you can’t figure out how to replace the part or you need instructions for assembling the toy, you can usually find instructions in .pdf form at these sites, too.

A few brands require an email or phone call for parts. The bonus? Occasionally they’ll send you the part for free!

  • Step 2 (call or email for parts using the info here)
  • Plan Toys (email using the info here)
  • Alex Toys (email using the info here)
  • Playmobil (call using the info here)
  • Melissa and Doug (does not list replacement part info online, but customer service should be able to help you).

Not finding what you need? Check your owner’s manual or call customer service for info on parts. If you don’t have one, try finding one online at the sites above, or search the internet for the brand’s website if it’s not listed.

If you still can’t find the part you need, try ebay.

Bookmark this post, ’cause you never know when yo might need it!

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This post may contain affiliate links. See BC's disclosure policy for more info.


  1. If only LeapFrog sold the Fridge Phonics replacements by individual letter. 🙂

  2. Mia Bean says:

    Melissa and Doug will not do replacement parts. I emailed them and they said they don’t stock replacement parts.

  3. Sarah says:

    Green toys sent me a teacup for free– I had purchased a kitchen dish set on clearance at pottery barn kids (it was 85% off) but missing a tea cup. Lo and behold, they said they’d just send me one. How awesome is that?

  4. Ashley says:

    Thank you so much for posting this info, I was about to try and get replacement parts for several melissa and doug toys I own, but now I don’t have to go through the trouble! Thanks again ; )

  5. Beth says:

    I purchased an almost new Step 2 deluxe kitchen without the accessories at a yard sale for $35 and got all the accessories from Step 2 for $17 with shipping. The same set was currently selling at ToyRUs for $169. Now what I shop yard sales I look for things I can buy the replacement parts for. Saves major$$$$$.

  6. Shelia B says:

    Ha! That’s what I was looking for! I can’t find the “C” and it’s driving me crazy.

  7. Courtney says:

    I got my daughter a Cinderella doll for Christmas and she has lost one the shoes already. No real surprise I should have seen it coming. It is a ‘Cinderella Fashion Doll’ and i have already spent too much time on the internet looking to order replacements for it, but can not find anything. I can see myself needing more than one pair over the life of the doll. Most people would say just cut the loss and live with it, but I am a little OCD about this issue. Anyone have a good lead on where I can order replacements? If I was able to I would not just order one pair that’s for sure. Please help!

  8. Nadia King says:

    The disney link takes you to a software page. Is there another way to order replacement parts for disney items?

  9. Thanks for the very helpful roundup, and I referenced it in today’s hint. Keep the great shopping tips coming:)

  10. Effie N says:

    I wish that they had replacement parts for their products if you had the product for more then 90 days you are out of luck. Is’t sad the money you pay for their play kitchen. I;m looking for the faucet

  11. Carrie says:

    I also had a great experience with Green Toys. We had the pink teapot go missing. We think our toddler put it in the trash. 🙁 Green Toys came to the rescue and sent us a replacement teapot. What great service!

  12. Cara R says:

    I am looking for a replacement belt for a 1990’s fisher-Price Garage. My grandson is to an age he can enjoy my son’s garage, but the belt inside the tower is broken

  13. j maeyers! says:

    I am looking for a replacement wheel for a Step 2 Van for 2, a rear wheel. I bought it for $10 and when I got home realized the back wheel was broke. I called the company and no such luck 🙁 I think i just lost $10! Nothing on ebay either! crap!

  14. Chelle says:

    I attempted to get a replacement letter for the Magnetic Alphabet set. They told me they don’t keep extra letters in stock to sell. Although, I will say when we purchased this item, it was originally missing two letters and they were happy to send these to us. Which to me tells me that they do in fact keep extra letter stock, but not for you to buy, which I think is poor customer service. If you have it, sell it to make your customer happy.

  15. Dorothy Purcell says:

    I need winding keys for woody toy story guitars a couple of string would help also . the kids play with them a lot Thank you

  16. Jennifer says:

    I need a piece for the rear axel & spacing of the TreeHaus balance bike. There are replacement parts for TONS of other wooden balance bikes out there, but I can not find the TreeHaus pieces ;( Please help! Thank you!

  17. pat says:

    Anyone find out how to get replacement parts for “playgo” toys?
    I have an “baby’s activity center” tha tis missing the 5 plastic shapes that go in the center.


  18. Cheri says:

    I am wondering about Green Toys, because I lost one of the firetruck ladders. Did they send it to you for free? How long did it take? Thanks!

  19. Cheri says:

    I just emailed Green Toys for a replacement ladder for their firetruck and they emailed me back 5 minutes later saying they will send me one for free if I gave them my address. Awesome company, awesome toys, awesome customer service!


  20. katie says:

    VERY Disappointed:( I got my children the farmhouse table this last Christmas and a few months later the back of the chair broke. My kids are very careful surprisingly, there was never any jumping or treating the table and chairs bad. With that said, I was outside the 90 day warranty and I was happy to buy the part. I called customer service and she very nicely walked me through the process of ordering the part. After I got off the phone with her I continued to order the 5 (yes I said FIVE dollar part), which I was very happy to see the price of until I got to shipping. 15 dollars to ship is what it says and no way that can be. So i called back and asked if there was anyway to have it shipped to walmart where we purchased for a lesser cost and the guy basically said no and explained that the 15 dollars is to cover their cost of shipping!!! Yeah right give me a break I have shipped before and the weight of this very small item is about 6 oz. so 15 dollars is crazy to me and when I said that to him he was extremely curt and said that is what FedEx charges. SOOOOO long story short, do NOT buy from them, quality is garbage and customer service is terrible (the second call). He actually thought I would believe that they are really charged that to ship from Texas to Florida standard. Oh well, I will be throwing the chair in the trash 🙁

  21. Jenny counts says:

    Need stove top part for pottery barns kitchen set

  22. Mary Kearns-Miller says:

    I am trying to find a replacement remote for the Disneyland Monorail resort orange playset. It only says Disney and made in china on the bottom. # on bottom is W548-1034-6-14077.
    Thank you,

  23. patty says:

    I was gifted a car model # 7902 but it needs all wheels and it cost $12 each to replace

  24. Katie M says:

    I have 3 of the”Jumbo Push Toy” Banks and need the caps on the bottom that hold the bank close. They are white. All I know is they are imported by F.A.B. and cannot find these bottoms? Can anyone help?


    I am looking for the accessories to the cicciobello love and care baby doll. Any input would be appreciated.

  26. Alexandria Rising says:

    Wish I had another crown for talking princess twilight sparkle. Found her with all her glory but no crown or hair accessories, or brush. Not even as such a just a manual.

  27. Darlene M says:

    DISNEY PRINCESS MAGICAL KITCHEN is missing the stove and oven control piece with the pretend oven and stove control knobs. It just snaps onto the front. The toy was a gift. What to do?

  28. Michele says:

    I am looking for replacement parts for an old wooden Playskool tractor (the red,white and blue on). Anyone know of any vendors?

  29. Zabrina Horton says:

    This is a very helpful webite! But, I’m still tyring to find a wheel for a Disney/Pixar Lightning McQueen trike. Any suggestions? I don’t see Disney on here….

  30. goodwill and thrift stores have them often….